TruStart / Complaints
Legal
Complaints
How to raise a concern with TruStart, and what happens next.
Last updated 4 November 2026.
How to complain
Email compliance@tstech.info with your name, the email address you use with us, any order reference, and a short description of the problem. Please keep copies of any relevant emails or receipts.
What happens next
We will acknowledge your complaint by email from an @tstech.info address, review it fairly, and reply in writing with our findings and any action we will take. If we need more information, we will ask you by email.
If you are not satisfied
If you are not satisfied with our response, tell us by replying to our email, and the matter will be reviewed again by our compliance team.
General questions
For general questions that are not complaints, email admin@tstech.info.